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Microsoft Enterprise Technical Support Services (METSS)

Solicitation Number: HC1028-13-D-0023
Agency: Defense Information Systems Agency
Office: Procurement Directorate
Location: DITCO-Scott
  • Print
:
HC1028-13-D-0023
:
Award Notice
:
June 15, 2013
:
HC1028-13-D-0013
:
Total cumulative face value of $412,240,000
:
Microsoft Corporation Sitz
:
081466849
:
One Microsoft Way
Redmond, Washington 98052
United States
:
Added: Jun 18, 2013 5:10 pm
Microsoft Enterprise Technical Support Services (METSS) necessary to obtain highly trained "Microsoft Blue Badge Cardholder-support". These services require access rights to Microsoft's proprietary (closed-source) code, which is licensed under exclusive legal right of Microsoft. The core requirements are for the contractor to provide Microsoft Consulting Services that include software developers and product teams to leverage a variety of proprietary resources and source code, and Microsoft Premier Support services such as tools and knowledge bases, problem resolution assistance from product developers, and access to Microsoft source code when applicable to support Department of Defense's mission. The period of performance is a one-year base period and four one-year option periods for a total period of five years. Performance will predominantly be within the continental United States; however, support services may also be required at multiple overseas locations.
:
2300 East Dr.
Building 3600
Scott AFB, Illinois 62225-5406
United States
:
Trevor K Whitaker
Phone: 618-229-9234
Fax: 618-229-9174