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Staging and Warehousing Services

Solicitation Number: M67854-13-Q-4034
Agency: Department of the Navy
Office: United States Marine Corps
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Sources Sought
Added: Jan 11, 2013 12:19 pm
1. Scope
The scope of this effort is to provide Staging and Warehousing support to the Marine Corps Systems Command (MCSC), Information Systems and Infrastructure Program Management (PMM 110/IS&I), Product Manager (PdM) Information Technology Strategic Sourcing (ITSS) and PdM Marine Corps Network and Infrastructure Services (MCNIS) for procured Commercial Off The Shelf (COTS) Information Technology (IT) Hardware and Software. PdM ITSS is responsible for managing the acquisition of IT services for the United States Marine Corps (USMC) enterprise. The scope includes support for all program, projects and products managed under PMM 110/IS&I. The focus of this Request for Information (RFI) is to solicit information from industry that can provide for the receipt, inventory, imaging, kitting, shipping (RIIKS) and warehousing of COTS IT hardware and software in a USMC Enterprise staging and warehousing facility. The contractor should be able to provide
personnel with the appropriate skill set and technical expertise to support in accomplishing the RIIKS and Cyber Security (CS) and Information Assurance (IA) concerning COTS IT Hardware and Software procurements, to support PdM ITSS in accomplishing its mission. The contractor shall be responsible for supporting activities associated with the requirements in this RFI. This effort requires a highly competent and agile support organization to respond effectively to dynamic and diverse requirements requiring novel approaches under extremely stringent time constraints.

This is not a Request for Proposal (RFP) or a Request for Quotation (RFQ); it is strictly a Request for Information (RFI). Neither unsolicited proposals nor any other offers will be considered in response to this RFI. Responses to this notice are not offers and will not be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this RFI. All information received in response to this RFI that is marked as proprietary will be handled accordingly.

2. Background

Currently the U.S. Marine Corps procures Tactical and Garrison IT Hardware assets for Marine Corps units around the world. The Tactical IT hardware assets are shipped to a commercial facility in Charleston, SC that is managed by the Space and Naval Warfare Systems Command (SPAWAR) SPAWAR Systems Center Atlantic (SSCA) with operational and administrative contract support. The SSCA is responsible for the processing of approximately 10,000 Tactical IT Hardware Assets through the RIIKS process on an annual basis. The SSCA supports additional USMC customers with the RIIKS process for roughly 3,000 IT Hardware Assets.
For Garrison IT hardware assets, the Navy Marine Corps Intranet (NMCI) Continuity of Services Contract (COSC) performs the RIIKS process at the Navy Supply Systems Command Weapons System Support facility in Mechanicsburg, PA. The RIIKS process is currently supported totally by a contractor. The contractor support is due to transition to the Government on 30 April 2014. The RIIKS and IA processes for an additional 35,000 Garrison IT Hardware Assets annually, should be included in the response to this RFI. The USMC is planning to combine the RIIKS process for tactical and garrison IT Hardware and Software into one facility that will conduct RIIKS, Staging and Warehousing. The facility will be Government owned, Government operated, Government funded equipment and contractor supported. Other ideas may be presented in this RFI as additional information to this request.

3. Purpose of the RFI

The purpose of this RFI is to solicit information from industry that can provide program management, logistics management, logistics analysis, information technology software and hardware installation, software and hardware quality assurance, warranty disputes, warehousing management and warehousing operations, customer support, that will enable the execution of RIIKS.
The Contractor's role is to enable the Government to execute the RIIKS process by way of receiving, inventory, integration of software, kitting and shipping of hardware for both tactical and garrison IT requirements. This will require contractor to support the Government's mission objectives by way of, but not limited to, designing, planning, developing, training, operational consulting, assessments, problem resolution, system maintenance, and other related tasks. This effort may require tasks associated with the following, but are not limited to:

• Fulfill Hardware orders
o Receive orders from Next Generation (NGEN) seat ordering system or the Marine Corps Hardware Suite (MCHS) contracts
o Fill orders with on hand inventory or vendor provided inventory and deliver to end-user

• Receipt Vendor Hardware
o Receive and inventory hardware
o Verify shipments with bill of materials packing slip and invoice for all line items
o Inspect hardware for damage, defects or other conforming issues

• Acknowledge receipt of hardware in Wide Area Work Flow (WAWF) Shipment Validation
o Load accepting and receipting for equipment in Defense Property Accounting System (DPAS)
o Return damaged Hardware to vendor
o Coordinate for replacements of damaged hardware
o Load complete asset configuration into Remedy Software interface
o Assign asset tag and validate asset tag information
o Verify accessories
o Ensure Item Unique Identification (IUID) marking compliance (DoD MIL STD 130N) for tracking, readability, and visibility.
o Initiate Equipment birth record in Remedy
o Produce IUID labels and place on equipment as required
o Determine if item should be shipped or warehoused
o Warehoused equipment must be stored properly to prevent damage and accounted for
o Equipment that is to be shipped will be delivered to staging area for software loads
o Notification to final receiving point of contact of equipment status for received and shipped

• Hardware and Software order build out
o Verify equipment against the Government provided Work Station Matrix (WSM)
o Completely erase equipment Hard Disk Drive (HDD) using DoD 5220.22M standards for data sanitization method
o All hard drives will be reformatted, all preinstalled partitions, including hidden or protected partitions, will be removed prior to operational use
o All factory installed wireless cards will be disabled or removed depending on end user
o Load Government provided licensed software using the Marine Corps Enterprise Desktop Standardization (MCEDS) Image
o Activate Microsoft (MS) Windows 7 operating system (OS) or the current version the USMC is using
o Identify and Install unique USMC machine name
o Automatically integrate with USMC Active Directory
o Install required user profiles
o Install other WSM specified Software, such as, but not limited to: MS Project Standard, MS Project Professional, MS Visio Professional, Adobe Acrobat Professional, Adobe Photoshop, AutoCAD
o Complete quality assurance (QA) testing on hardware, OS and software
o Package all hardware equipment based on WSM and geographic location into an appropriate container that prevents damage during shipping or warehousing

• Hardware shipping
o Ship order based on customer requirements
o Ship order based on the WSM for garrison equipment
o Inventory and log shipping orders
o Provide tracking information to destination receiving POC
o Confirm shipping delivery to Transportation Management Office (TMO)
o Notify Property Control Office of deliveries to TMO

• Logistics and Warehousing Engineering
o Perform analysis for warehousing facility layout to determine what is the optimal and cost effective facility setup to accomplish the RIIKS mission
o Set up staging and warehousing facility infrastructure in order to perform the RIIKS process efficiently

• Warehousing and staging personnel
o Provide manpower to execute the RIIKS process. This could be on a twelve hour two shift operation that will have Government management.
o The core hours of the facility will be 0900 to 1500 Monday through Friday excluding Federal holidays.

• Preventive Tasks
o Risk Assessments to determine if required annual throughput will be accomplished and provide mitigation strategies
o Network / Architecture Health Checks
o Training/Workshops will be provided to contract personnel on the RIIKS procedures, process improvements, facility security and safety in the workplace

• Problem Resolution Assistance
o Provide analysis to USMC Staging and Warehousing Operations Support Activity to illustrate how vendor will accomplish tasks on time and within budget

• Consulting Services
o Architecture design and planning for warehousing facility layout and continuous improvements to RIIKS process and facility
o Solution Design
o Infrastructure Optimization
o Knowledge Transfer

4. Security
4.1. Ensure all contractor personnel, excluding administrative and financial, involved with USMC Enterprise Staging and Warehousing process are capable of attaining and maintaining the minimum security clearance of SECRET.
4.2. Request for visit authorization are submitted in accordance with DOD 5220.22M (Industry Security Manual for Safeguarding Classified Information).

5. Responses
5.1. Alternative Proposals -
The Government will review all alternative proposals submitted that meet the requirements of this RFI

5.2. Response Format
Interested parties are requested to respond to this RFI with a white paper in Microsoft Word for Office 2007 compatible format. The Technical response should be no more than twenty (20) pages in length; single sided with one inch margins using no less than twelve (12) point font on 8.5 x 11 inch paper

5.3. Response Deadline and Submissions

Responses are due no later than Noon (EST) 11 February 2013. Responses shall be submitted in writing via e-mail to the POC listed in Section 6. Proprietary information, if any, must be clearly marked. To aid the Government in its review, please segregate proprietary information. Please be advised that all submissions become Government property and will not be returned.

5.4. Administrative Response Requirements

Section 1 of the white paper shall provide administrative information. The Administrative Response section has no page limit and shall include, at a minimum, the following information:
Name, mailing address, overnight delivery address (if different from mailing address), phone number, fax number, and e-mail of designated POC.

Business type (large business, small business, small disadvantaged business, 8(a)-certified small disadvantaged business, HUB Zone small business, woman-owned small business, veteran-owned small business, service-disabled veteran-owned small business) based upon North American Industry Classification System (NAICS) code 493110, Warehousing and Storage (NOTE: If an interested party believes that the Government should use a different NAICS code, please provide it within your response for Government review). "Small business concern" means a concern, including its affiliates, that is independently owned and operated, not dominant in the field of operation in which it is bidding on Government contracts, and qualified as a small business under the criteria and size standards in 13 CFR Part 121. A small business concern for the purposes of this procurement is generally defined as a business, including its affiliates, averaging no more than $25.5 million dollars in annual receipts. Receipts are averaged over a concern's latest three completed fiscal years to determine its average annual receipts. If a concern has not been in business for three years, the average weekly revenue for the number of weeks the concern has been in business is multiplied by 52 to determine its average annual receipts. Respondents are cautioned, however, that this is a general description only. Additional standards and conditions apply. Please refer to Federal Acquisition Regulation (FAR) Part 19 for additional detailed information on Small Business Size Standards. The FAR is available at
The Administrative Response shall also contain:
• The safeguarding and facility security clearance level of the respondent.
• Administrative information related to any anticipated teaming partners/arrangements.
• A statement as to the capability of providing contractor employees with the required secret level security clearances.

5.5. Technical Response Requirements

Section 2 of the white paper shall provide a general description of capabilities to provide work described in Section 3 that will enable the Government to understand how an vendor will be able to meet the Government's needs. In addition to the general response, provide answers to the following, the Technical Response section is limited to twenty (20) pages.
• What is your current partnering arrangement with Hewlett Packard Enterprise Services and Consulting Services?
• Describe your ability to team with other companies and/or your use of subcontractors.
• What capabilities can you provide that meet the needs specified in Section 3?
• How do you handle issues that relate to shipping errors and damages from commercial vendors for shipping companies?
• What type of support can you provide for CONUS and OCONUS support, including hostile zones?
• Describe the software certifications and qualifications of personnel that would provide the hardware and software build out services listed in Section 3.
• Describe the security clearances held by these personnel.
• How do you handle issues that may be related to vendor warranty programs?
• What type of consulting services do you provide and what process do you follow for arranging for those services?
• What experience do you have in this type of service that is part warehousing part technical?


This RFI is issued solely for information and planning purposes only and does not constitute a solicitation. All information received in response to this RFI that is marked proprietary will be handled accordingly. Responses to the RFI will not be returned. In accordance with FAR 15.202(e), responses to this notice are not an offer and cannot be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this RFI.
Responses should address how the company would support the Governments requirements with skills, personnel, engineering support-both field and deployed and any other information deemed necessary to present the information.
7. Contact Information

The following is the Point of Contact (POC) for this RFI: Teri Snyder, 703.432.7466. Any questions and/or comments should be submitted to the following e-mail address:; include M67854-13-Q-4034 in the subject line.




2200 Lester Street
Quantico, Virginia 22134-5010
Mechanicsburg, PA
Charleston, SC
or another location to be determined in the Continental US

United States
Teri S. Snyder,
Contracting Officer
Phone: 7034327466