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DoD Mobility Project Office - Mobile Applications Support

Solicitation Number: MOBILITY-RFI-APPS
Agency: Defense Information Systems Agency
Office: Procurement Directorate
Location: DITCO-Scott
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MOBILITY-RFI-APPS
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Added: Jun 20, 2014 11:45 am
 

Request for Information (RFI)


 


Request for Information (RFI) for


Defense Information Systems Agency (DISA)


DoD Mobility Project Office


 


DISCLAIMER: THIS REQUEST FOR INFORMATION (RFI) IS FOR INFORMATIONAL PURPOSES ONLY. THIS IS NOT A REQUEST FOR PROPOSAL. IT DOES NOT CONSTITUTE A SOLICITATION AND SHALL NOT BE CONSTRUED AS A COMMITMENT BY THE GOVERNMENT. RESPONSES IN ANY FORM ARE NOT OFFERS AND THE GOVERNMENT IS UNDER NO OBLIGATION TO AWARD A CONTRACT AS A RESULT OF THIS ANNOUNCEMENT. NO FUNDS ARE AVAILABLE TO PAY FOR PREPARATION OF RESPONSES TO THIS ANNOUNCEMENT. ANY INFORMATION SUBMITTED BY RESPONDENTS TO THIS TECHNICAL DESCRIPTION IS STRICTLY VOLUNTARY.


 


DoD Mobility Project Office


Mobile Applications Support


 


Mobile wireless capabilities are an integral enabler of mission accomplishment across the Department of Defense (DoD) enterprise and will continue to be in the foreseeable future. Today, many of our mobile classified and unclassified voice and data capabilities operate over standard commercial cellular networks. This allows us to leverage the huge investments industry continues to make in both the mobile devices and the cellular networks.


 


Until the recent past nearly all government telecommunication needs were met with unique industry-provided solutions. However, advances in the cellular industry and the speed at which they occur, have bypassed the government's former driving role, and the DoD is challenged in its ability to deliver mission-focused, secure, mobile solutions to its users. While DISA is updating its acquisition processes to better accommodate the civilian use-driven market, it needs assistance in the Application Support areas.


 


This RFI is issued for the purposes of DISA's market analysis before a planned Request for Proposal (RFP) is issued, though plans may be altered based on responses to this RFI or other information.


 


 ORGANIZATIONAL MISSION /PROGRAM BACKGROUND:


 


DoD Mobile Device Enterprise Service Initiative delivers enterprise unclassified and classified mobile communications services, ensuring interoperability, secure access to information, and reliable service for the DoD worker. It is comprised of a mobile networking infrastructure that delivers third generation (3G)/fourth generation (4G), and in the future fifth generation (5G) other advanced mobile protocol cellular services to extend enterprise e-mail services, Unified Capabilities (UC), DoD Internet Access Points (IAP), and access to approved mobile applications/databases to mobile devices via Defense Information System Network (DISN) mobility gateways and the Global Information Grid (GIG) transport where possible. It will also include enterprise-enabled Mobile Device Management (MDM) systems that provide application layer confidentiality, integrity, authenticity and mobile device configuration management, and an enterprise Mobile Application Store (MAS) that will host government approved applications for multiple mobile operating systems.


 


CONTRACTING OFFICE ADDRESS:


DISA/Defense Information Technology Contracting Organization (DITCO), Procurement Directorate, Telecommunications Contracting Division; Transport, Satellite and Support Branch; Systems Section (PL8223), Defense Information Technology Contracting Organization (DITCO) - Scott, 2300 East Drive, AFB, IL, 62225-5406


 


RFI  PURPOSE:


 


The DISA, DoD Mobility Project Office, utilizes RFIs as a segment of market research to determine the availability of vendor capabilities and competencies to address specific Mobility Project requirements. The RFI process allows DISA to determine relevant market place maturity of products, systems and services to meet our requirements.


 


All information received in response to this RFI shall be marked Proprietary will be handled accordingly. Proprietary information will be safeguarded in accordance with the applicable Government regulations. The Government shall not be liable for or suffer any consequential damages for any proprietary information not properly identified. Responses to the RFI will not be returned nor will the Government confirm receipt of the RFI response. Whatever information is provided in response to this RFI will be used to assess tradeoffs and alternatives available for determining how to proceed in the acquisition process. In accordance with FAR 15.201(e), responses to this RFI are not offers and cannot be accepted by the Government to form a binding contract.


 


All interested contractors are requested to provide written response to the "Requested Information" below. A response to this RFI is necessary in order to assist DISA in determining contractor potential levels of interest, adequate competition determination, market maturity and technical capabilities within the business community to provide the required capabilities.


 


This RFI is requesting responses to the following criteria from businesses under the North American Industry Classification System (NAICS) Codes 541511. In addition to Small Businesses, this effort encourages responses from qualified and capable 8(a) Small Disadvantaged Businesses, Veteran Owned Small Businesses, Service Disabled-Veteran Owned Small Businesses, Women-Owned Small Businesses, HUBZone Small Businesses, Small Disadvantaged Businesses, Alaskan Native Corporation (ANC) and Small Business Teaming Partners. In your response please identify your company's category and list the contract vehicle(s) through which your services/solutions may be acquired. This information will also be used to assist DISA in establishing a basis for developing any subsequent potential subcontracting plan small business goal percentages. All interested contractors are requested to provide a written response to the "Requested Information" below.


 


To assist DISA in making a determination regarding the level of participation by small business in any subsequent procurement that may result from this RFI, you are also encouraged to provide information regarding your plans to use joint venturing (JV), partnering to meet each of the requirement areas contained herein. Include information on how you would envision your company's areas of expertise and those of any proposed JV/partnering would be combined to meet the specific requirements contained in this RFI.


 


REQUESTED INFORMATION:


 


Mobile Applications (apps) are one of the most vital capabilities for DoD Mobility's success.  It will be apps that assist mission partners in their daily duties by increasing productivity and allowing increase ease of use completing daily tasks.  The Mobile Applications project is responsible for Mobile Application Management (MAM) operations, supporting multiple operating systems (iOS, Android, Windows 8, and BlackBerry), multiple applications (native, hybrid, and cross platform) and multiple device form factors (smartphones, tablets). The following information is required to determine follow-on strategies  in support of the Mobile Applications project.


 


•1.      What are industry best practice for purchasing enterprise applications at reduced rates to support Android, Apple, Blackberry, and Windows Mobile Operating Systems?


•2.      What marketing strategies would industry follow to generate and maintain interest across a broad range of developers like commercial developers, traditional industry partners, academia, and novice developers?


•3.      What are the requirements necessary to establish a virtual, dynamicm and elastic computational environment where applications are developed, tested and evaluated against screening criteria, Mobile Security Requirements Guide and deployed in the DISA enterprise?


•4.      If DISA were to provide data to developers, both for development and operations, what does DISA need to consider with regard to access (via a service or otherwise), data formats, uses of the data, availability, and storage alternatives?


•5.      DISA anticipates that its customers will require integration of their mobile applications with "back-end" DoD, civilian, and commercial systems and databases. What are the key considerations and challenges in integrating mobile applications with back-end systems? How would you propose that these challenges be overcome? How can integration be streamlined?


•6.      DISA intends to host all provider-developed mobile applications in-house. What are the considerations and challenges associated with moving applications from the provider's development and testing environment to a secure DISA Mobile Application Store (MAS)? How would you propose that these challenges be overcome?


•7.      Describe how you will port applications from one platform to another (e.g., Windows Mobile to iPhone; Android to Blackberry, etc)? What commercial tools, standards, and practices do you use?


•8.      What are the unique challenges that organizations such as DISA face when developing mobile applications? What are the mitigating strategies? What does industry feel their challenges are in developing mobile applications for DoD?


•9.      What commercial best practices and trends are typically considered for Requirements Development/Validation?  How should the DoD go about mobilizing their legacy capabilities?  How would they prioritize?  What would be needed technically?


•10.  What commercial best practices and trends are typically considered for Mobile Application Product Lifecycle Management?  This should include App Design, Development, Maintenance, Patches and End of Life.


•11.  What does industry considered best of breed for Application Product Integration Middleware (Infrastructure) Management?


•12.  What are the performance standards/metrics that you typically test and how do you test? What role should application developers play in helping maximize the performance of a DoD Enterprise Helpdesk that services all Commands, Services and Agencies? How can the interaction between the helpdesk and the provider be optimized? How should the provider-supplied support be integrated with the Enterprise Helpdesk support to ensure the most effective and efficient provisioning of application support? What are commercial best practices, tools, help desk and troubleshooting to support unique DoD Global requirement?  What are industry recommendations for applying commercial best practice and tools?


 


As a follow-up to this RFI, the DoD, DISA, Project Management Office Mobility, Fort Meade, Maryland, in coordination with DISA's DITCO, intends to host an Industry Day. The notional date is late July 2014.  Additional details will be provided in the future via an announcement in Federal Business Opportunities website.


 


RESPONSES:


The total RFI response should be in a white paper format, no longer than fifteen (15) pages in length.  The font size for the text shall be no smaller than 10 point Times New Roman or Arial Narrow.  Use at least 1 inch margins on the top and bottom and ¾ inch side margins.  Responses should include the: (1) business name and address; (2) name of company representative and their business title; (3) Business Size (for small businesses include small business category); (4) CAGE Code and DUNS number; (5) applicable NAICS code(s); and (6) contract vehicles that would be available to the Government for procurement of your services and/or products, to include General Service Administration (GSA), Solutions for Enterprise-Wide Procurement (SEWP), Federal Supply Schedules (FSS), or any other Government-wide Acquisition contract vehicle.


 


All Questions regarding this RFI shall be submitted in writing by email to  disa.meade.cae.mbx.mobility-pmo-program-controls@mail.mil   and courtesy copy (cc) the Contracting Officer at Arthur.L.Kruse.civ@mail.mil . Verbal questions will NOT be accepted. The Government does not guarantee that questions received after 25 June 2014 will be answered.


 


Firms who wish to respond to this RFI should send responses via email NLT 11 July 2014 at 5:00 PM Eastern Daylight Savings Time (EDST). The response should not exceed a 5 MB e-mail limit for all items associated with the RFI response. Interested vendors should forward their responses, capabilities and other information to Arthur.L.Kruse.civ@mail.mil .


 


Proprietary information and trade secrets, if any, must be clearly marked on all materials. All information received that is marked Proprietary will be handled accordingly. Please be advised that all submissions become Government property and will not be returned. All government and contractor personnel reviewing RFI responses will have signed non-disclosure agreements and understand their responsibility for proper use and protection from unauthorized disclosure of proprietary information as described 41 USC 423. The Government shall not be held liable for any damages incurred if proprietary information is not properly identified.

Added: Jul 03, 2014 9:10 am
Responses are being provided to questions that were submitted by interested parties.
Added: Jul 16, 2014 2:30 pm

INDUSTRY DAY




Description


The Department of Defense (DoD), Defense Information Systems Agency (DISA), Chief Acquisition Executive (CAE), Program Management Office Mobility, Fort Meade, Maryland, in coordination with DISA's Defense Information Technology Contracting Organization (DITCO), will host Industry Day on Tuesday August 12, 2014. The purpose of this unclassified conference is to enable the Department of Defense (DOD) representatives to obtain information from industry experts on the need to provide an enterprise solution that will provide Mobile Applications utilizing the best commercial practices.  Additionally the conference will allow DoD Mobility to ascertain how industry might best meet DoD Mobility Applications needs, and to better understand industry's ability to support a core set of MAS user needs and user-selectable enhancements.


Background


This Industry Day is a continuation of the Request for Information (RFI) that was posted to Federal Business Opportunities website on June 20, 2014 under the solicitation identification of “Mobility-RFI-APPS”.  The DoD Mobile   Device   Enterprise   Service   Initiative   delivers   enterprise   unclassified   and   classified   mobile communications services, ensuring interoperability, secure access to information, and reliable service for DoD personnel.   This Initiative is comprised of a mobile networking infrastructure that delivers third generation (3G)/fourth generation (4G), and in the future fifth generation (5G) capability.  Additionally, this Initiative provides other advanced mobile protocol cellular services to extend enterprise e-mail services, Unified Capabilities (UC), DoD Internet Access Points (IAP), and access to approved mobile applications/databases.  Access is provided via the Defense Information System Network (DISN) mobility gateways and the Global Information Grid (GIG) transport where possible. This Initiative will also include enterprise-enabled Mobile Device Management (MDM) systems that provide application layer confidentiality, integrity, authenticity and mobile device configuration management, and an enterprise Mobile Application Store (MAS) that will host government approved applications for multiple mobile operating systems.


 


Specific contracting opportunities are not available and will not be discussed at this conference. This conference's purpose is for the Government to better understand the ability for the Applications industry to support DoD users' capability needs. Therefore, the conference agenda is primarily allocated to government questioning.


 


The Mobility Industry Days for Applications will be held on August 12, 2014 at the MITRE Corporation-Annapolis Junction (Meade). The address is 300 Sentinel Drive, Room 6FD127, Annapolis Junction, Maryland 20701 (http://mitre.org/about/locations/md_annapolis_junction.html). Parking (deck) is available adjacent to the facility. The meeting is UNCLASSIFIED; no visit request is required. Attendees should arrive by 7:30 a.m. EST for check in and registration at the MITRE facility. No registration for one-on-one conferences will be made during the conference. The conference will begin promptly at 8:00 a.m. EST. Food will not be provided, so plan accordingly.


The conference will consist of a morning overview session beginning at 8:00 a.m. EST and will conclude at approximately 9:15 a.m. EST. Government representatives will provide introductory remarks and address various topics, including recent DOD Mobility activities, the conference agenda and ground rules. As part of industry day, up to two company representatives will have the opportunity to attend the morning session and a private one-on-one session.


Attendees are expected to be Application operations, sales and technical staff that can answer the specific RFI questions.    Additional questions may be developed from RFI responses.  If additional questions are generated they will be sent out to vendors one week prior to the event. Following the morning overview session, beginning at 9:15 a.m., we will conduct 45-minute one-on-one government-industry sessions. During the one-on-one sessions, schedules will be enforced.  The first 30 minutes will involve questioning by the government to better understand the RFI responses previously submitted. The final 15 minutes will be set aside to allow each company to either elaborate on previously discussed points or to offer other industry insights regarding applications. Sales pitches or marketing material will not be accepted. No cameras, tape recorders, or other reproduction devices are permitted during Industry Day and the government will not accept any materials that were not part of the contractor’s original briefing.


Attendance will be limited solely to pre-registered attendees, and conference attendance will be limited to not more than two attendees per company.  A total of 100 seats are available for the morning overview session.  Twenty-eight time slots are available for the one-on-one sessions will be available for industry on a first come-first serve reservation basis.


To reserve a time for a one-on-one session, registration will be made through Defense Information Technology Contracting Organization (DITCO) by contacting Tamie Keene at 618-229-9549 (primary) or Art Kruse at 618-229-9773 (secondary). Registrants must provide the names of up to two individuals attending including name of the company/organization, attendees position/title and background, type of organization (integrator, developer, provider, etc.)  telephone number, type of business (small, large, small, disadvantaged, etc.), and request either a morning of afternoon slot. Registration will be confirmed by phone and will not be schedule through any other media (neither e-mail nor letter). Requests will be granted on a first come-first serve basis until all slots are filled. After the slots are filled, a waiting list will be developed and cancellations will be filled from the waiting list. DITCO will release a tentative schedule for one-on-one sessions between industry and government representatives and notify the registrants in advance of Industry Days. The deadline for registration is Wednesday July 30, 2014.


The government may request additional information from those responding to this RFI. This RFI does not constitute a Request for Proposal (RFP) or a promise to issue an RFP in the future. Responders are advised the U.S. Government will not pay for any information or administrative cost incurred in response to this announcement. Proprietary information or trade secrets should be clearly identified. All information received that is marked Proprietary will be handled accordingly.  Responses to the RFI will not be returned.


 


The following Rules of Engagement (ROE) for the Mobility Industry Day for Applications


are provided to industry participants for their information:


 


  The Government intends to use this forum to better refine its requirements, not to elicit trade secrets.


  All information will be treated confidentially and discreetly. The contractor is encouraged to be honest and forthcoming.


  Contractor personnel shall be limited to a total of two attendees per participating company.


  No sales pitches allowed from industry; no giveaways.


  No cameras, tape recorders, or other reproduction devices are allowed.


  The Government will not accept any materials that were not actually part of the contractor's briefing (Don't bring glossy marketing brochures).


  Total time allotted for the contractor's one-on-one session is forty-five minutes.


  Under no circumstances will the contractors allotted time be extended.


  Restrict comments/questions to the topics listed in this forum.


  Questions about the prospective RFPs will not be answered.


  Contractor personnel must be identified in advance, and only advance substitutions (24-hour in advance notice) will be permitted.


  Contractor identified key personnel shall make the actual presentation.


  The Government reserves the right to inspect all material, briefcases, etc., entering or leaving the site.


 


Points of Contact:


Tamie Keene, Contract Specialist, Phone 618-229-9549, e-mail, tamie.l.keene.civ@mail.mil  or Art Kruse, Contracting Officer, Phone 618-229-9773, e-mail, arthur.l.kruse.civ@mail.mil  


Added: Aug 26, 2014 9:00 am
Industry Day Slides for Applications
Please consult the list of document viewers if you cannot open a file.

Questions and Answers - Mobility-RFI-Apps

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Questions and Answers - Mobility-RFI-Apps
Posted Date:
July 3, 2014
Description: Questions and Answers submitted on Mobility-RFI-Apps

Industry Day Slides for Applications

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Industry Day Slides for Applications
Posted Date:
August 26, 2014
Description: Industry Day Presentation Slides for Applications
:
2300 East Dr.
Building 3600
Scott AFB, Illinois 62225-5406
United States
:
Tamie L. Keene,
Contract Specialist
Phone: 618-229-9549
Fax: 618-229-9508
:
Arthur L Kruse,
Contracting Officer
Phone: 618-229-9773
Fax: 618-229-9174