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Defense Information Systems Agency Information Technology Enterprise Support Services (DESS)

Solicitation Number: HC1047-12-R-4013
Agency: Defense Information Systems Agency
Office: Procurement Directorate
Location: DITCO-NCR
  • Print
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HC1047-12-R-4013
:
Award
:
April 15, 2013
:
(HC1047-13-D-4001)_(HC1047-13-D-4002)_(HC1047-13-D-4003)_(HC1047-13-D-4004)_(HC1047-13-D-4004-0001)
:
ID/IQ Ceiling Amount: $404,095,000.00, Task Order 0001 Operati
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HighAction, L.L.C., Soft Tech Consulting, Inc., Unitech Consulting, L.L.C. doing business as Chameleon Integrated Services, NOVA
:
ID/IQ Contract Awardees:

HighAction, L.L.C.
11240 Waples Mill Road, Suite 400
Fairfax, VA 22030-6078
ID/IQ Contract # HC1047-13-D-4001

Soft Tech Consulting, Inc.
4229 Lafayette Center Dr., Suite 1700
Chantilly, VA 20151-1267
ID/IQ Contract # HC1047-13-D-4002

Unitech Consulting, L.L.C. doing business as Chameleon Integrated Services
1435 S. 18th Street, Suite 150
St. Louis, MO 63104-2500
ID/IQ Contract # HC1047-13-D-4003

NOVA Corporation
601 Norland Avenue, Suite 201
Chambersburg, PA 17201-4235
ID/IQ Contract # HC1047-13-D-4004

Task Order 0001 Operations Awardee:

NOVA Corporation
601 Norland Avenue, Suite 201
Chambersburg, PA 17201-4235
Task Order 0001 Operations Awardee Contract # HC1047-13-D-4004-0001
,
United States
:
Added: May 03, 2012 10:17 am

Background: DISA's internal IT Enterprise provides the full complement of IT services for approximately 4,200 DISA employees at the DISA Headquarters Building (1.1 million square feet of total office space) located at Fort George G. Meade, MD (hereto referred to as FGGM), as well as an additional 4,000 DISA employees accessing the enterprise via Local Area Networks (LAN's) located at 39 continental US (CONUS) and overseas (OCONUS) Department of Defense (DoD) locations. A major portion of DISA's IT Enterprise service work is performed at the DISA Headquarters facility. Additionally, a significant amount of the work is performed by support teams traveling to the Agency's CONUS and OCONUS DoD locations. The DISA's IT Enterprise also provides the full complement of IT services to non-DISA organizations (i.e., Industry Partner facilities in the NCR, and other DoD components). A major portion of DISA's IT Enterprise service work is performed at the DISA Headquarters. However, a significant amount of the work is performed by support teams traveling to the agency's CONUS and OCONUS DoD locations.

The operation of DISA's IT Enterprise is managed by Government personnel with contractors performing many of the operational functions, such as Tier I Helpdesk and Network Monitoring and Reporting functions. Areas of operational responsibility for the DISA IT Enterprise are clearly delineated as either contractor or Government functions. As a result, there are numerous touch points between the contractor and Government personnel executing their DISA IT Enterprise responsibilities.


DISA's global IT Enterprise network is comprised of the data, voice, and video infrastructure that supports the mission requirements of the DISA Director, its Strategic Business Units and subordinate Directorates. The Enterprise employs over 550 physical and virtual servers on three classification levels, and uses approximately 9 principle tool suites to monitor its world-wide status. The DISA IT Enterprise provides network access to mission-oriented databases and applications maintained on non-DISA networks. In total, the Enterprise supports over 8,200 DISA users worldwide. Most of the IT services provided by the DISA IT Enterprise are operated by the Agency's CIO and currently based out of Fort Meade, Maryland. However, some of the IT services (i.e., email) are in the process of transitioning to the Agency's Enterprise Services Directorate (ESD).


DISA is anticipating numerous IT infrastructure consolidation initiatives across the DoD and anticipates other DoD organizations acquiring IT services from the DESS contract Additionally, DISA is anticipating that many of DISA's CONUS and OCONUS locations will begin acquiring IT support services from the DESS contract in order to align with many of the Agency's Campaign Plan initiatives.


This requirement was previously synopsized on FedBizOpps.  The synopsis can be found at https://www.fbo.gov/spg/DISA/D4AD/DTN/HC1047-12-R-4013/listing.html

The Defense Information Systems Agency (DISA)/Defense Information Technology Contracting Organization - National Capital Region (DITCO-NCR) is replacing in its entirety Draft RFP HC1047-12-R-4013 - DISA Information Technology Enterprise Support Services (DESS), located at https://www.fbo.gov/spg/DISA/D4AD/DTN/HC1047-12-R-4013/listing.html, with this Final RFP HC1047-12-R-4013. (The Draft RFP for DESS and all attachments thereto are superseded with the information received with the Final DESS RFP).

Scope
: The scope of the DISA IT Enterprise Support Services (DESS) encompasses the full range of mission support capabilities that are needed by the CIO to operate, maintain, and modernize DISA's Global IT Enterprise. Please refer to the Executive Summary under Section A in the RFP for additional information.

Contract Type
:
The Government contemplates award of a multiple award indefinite delivery / indefinite quantity (ID/IQ) contract with firm fixed-price, cost, and time & materials CLINs contract resulting from this solicitation.

Competition: This solicitation is set-aside for Small Business Administration (SBA) Certified 8(a) contractors. The requisite NAICS code for the acquisition is 541513 - Computer Facilities Management Services.

Pre-Proposal Conference/Site Visit: DISA will host a pre-proposal conference/site visit at the headquarters facility at Fort Meade, MD on 17 May 2012.  See Section L for additional information.

Questions & Comments: Questions regarding this RFP may be submitted, via email, to Christopher.Gray@disa.mil,  Marianne.Call@disa.mil, and Edward.Frank@disa.mil at any time but no later than 11:59AM on  21 May 2012.  All questions/comments shall be submitted utilizing the Questions and Answers Template provided in Section J - Attachment 17 of this RFP.  The template provides four (4) question/comment areas (i.e. Technical/Management, Past Performance, Cost/Price, and Contractual) and a standardized format for submission.  Vendors are responsible for completing the first three (3) columns of the template (i.e. Question #, Question/Comment, and RFP Reference).   The Government's responses, along with the questions, shall be posted to the FedBizOpps website.  Questions and/or comments received after the specified date/time may not be addressed by the Government.  All questions and answers will be published to the FedBizOpps website once addressed.  FedBizOpps is the sole repository for all information pertaining to this solicitation.  No oral communications are permissible.


Added: Jun 21, 2012 9:58 am

REVISED ATTTACHMENTS POSTED WITH RFP AMENDMENT 0003 ON 21 JUNE 2012 INCLUDE CHANGES MADE IN RESPONSE TO VENDOR QUESTIONS AND ANSWERS.  THE Q&A DOCUMENT (ALSO POSTED ON 21 JUNE 2012) SPECIFIES IF A CHANGE WAS MADE AS A RESULT OF THE GOVERNMENT RESPONSE AS WELL AS THE LOCATION OF CHANGE.

Added: Jun 25, 2012 11:10 am
RFP Amendment 0004 extends the due date for receipt of proposals to 23 July 2012 at 11:59AM EDT.
Added: Jul 18, 2012 7:33 pm
RFP Amendment 0008 extends the due date for receipt of proposals to 26 July 2012 at 12:59PM EDT.
Please consult the list of document viewers if you cannot open a file.

Attachment 1 - Operations Task Order

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Attachment 1 - Operations Task Order
Posted Date:
May 3, 2012
Description: Attachment 1 - Operations Task Order

Attachment 10 - Past Performance Volume Template

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Attachment 10 - Past Performance Volume Template
Posted Date:
May 3, 2012
Description: Attachment 10 - Past Performance Volume Template

Attachment 11 - Past Performance Cover Letter and Questionnaire

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Attachment 11 - Past Performance Cover Letter and Questionnaire
Posted Date:
May 3, 2012
Description: Attachment 11 - Past Performance Cover Letter and Questionnaire

Attachment 12 - Subcontractor / Teaming Partner Consent Letter

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Attachment 12 - Subcontractor / Teaming Partner Consent Letter
Posted Date:
May 3, 2012
Description: Attachment 12 - Subcontractor / Teaming Partner Consent Letter

Attachment 13 - Past Performance Client Authorization Letter

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Attachment 13 - Past Performance Client Authorization Letter
Posted Date:
May 3, 2012
Description: Attachment 13 - Past Performance Client Authorization Letter

Attachment 14 - Pricing Templates

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Attachment 14 - Pricing Templates
Posted Date:
May 3, 2012
Description: Attachment 14a - Summary Pricing
Description: Attachment 14b - Labor Category Pricing Template

Attachment 15 - Labor Category Definitions

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Attachment 15 - Labor Category Definitions
Posted Date:
May 3, 2012
Description: Attachment 15 - Labor Category Definitions

Attachment 16 - Certificate of Non-Disclosure

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Attachment 16 - Certificate of Non-Disclosure
Posted Date:
May 3, 2012
Description: Attachment 16 - Certificate of Non-Disclosure

Attachment 17 - Question and Answer Template

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Attachment 17 - Question and Answer Template
Posted Date:
May 3, 2012
Description: Attachment 17 - Question and Answer Template

Attachment 18 - DD254

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Attachment 18 - DD254
Posted Date:
May 3, 2012
Description: Attachment 18 - DD254

Attachment 19 - Acronym List

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Attachment 19 - Acronym List
Posted Date:
May 3, 2012
Description: Attachment 19 - Acronym List

Attachment 2 - Information Assurance Sample Task Order

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Attachment 2 - Information Assurance Sample Task Order
Posted Date:
May 3, 2012
Description: Attachment 2 - Information Assurance Sample Task Order

Attachment 20 - Contractor Roster List

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Attachment 20 - Contractor Roster List
Posted Date:
May 3, 2012
Description: Attachment 20 - Contractor Roster List

Attachment 3 - Knowledge Management Sample Task Order

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Attachment 3 - Knowledge Management Sample Task Order
Posted Date:
May 3, 2012
Description: Attachment 3 - Knowledge Management Sample Task Order

Attachment 4 - Application Management Sample Task Order

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Attachment 4 - Application Management Sample Task Order
Posted Date:
May 3, 2012
Description: Attachment 4 - Application Management Sample Task Order

Attachment 5 - IT Service Management Sample Task Order

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Attachment 5 - IT Service Management Sample Task Order
Posted Date:
May 3, 2012
Description: Attachment 5 - IT Service Management Sample Task Order

Attachment 6 - Enterprise Architecture Sample Task Order

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Attachment 6 - Enterprise Architecture Sample Task Order
Posted Date:
May 3, 2012
Description: Attachment 6 - Enterprise Architecture Sample Task Order

Attachment 7 - Network Infrastructure Installation Sample Task Order

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Attachment 7 - Network Infrastructure Installation Sample Task Order
Posted Date:
May 3, 2012
Description: Attachment 7 - Network Infrastructure Installation Sample Task Order

Attachment 8 - Form 1 Tasking Template

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Attachment 8 - Form 1 Tasking Template
Posted Date:
May 3, 2012
Description: Attachment 8 - Form 1 Tasking Template

Attachment 9 - Applicable Policy, References and Guidance

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Attachment 9 - Applicable Policy, References and Guidance
Posted Date:
May 3, 2012
Description: Attachment 9 - Applicable Policy, References and Guidance

RFP

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
RFP
Posted Date:
May 3, 2012
HC1047-12-R-4013.doc (1,060.50 Kb)
Description: RFP

Amendment 1

Type:
Mod/Amendment
Posted Date:
May 10, 2012
Description: RFP Amendment 0001

The purpose of this RFP Amendment is to:

A. Clarify language in Section L.7 regarding the purpose, intent and registration process of the Pre-Proposal Site Visit. (NOTE: Section L.7
has been replaced in its' entirety. No revisions have been made to any other sections of the RFP as a result of this amendment.)

B. Extend the submission date for clearance requests for the Pre-Proposal Site Visit f rom 10 May 12 to 14 May 12. at 11:59AM EDT.

Amendment 2

Type:
Mod/Amendment
Posted Date:
June 5, 2012
Description: Amendment 2 - Extension of Proposal Due Date

Final RFP Questions & Answers (21 Jun 12)

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Final RFP Questions & Answers (21 Jun 12)
Posted Date:
June 21, 2012
Description: Final RFP Questions & Answers (21 Jun 12)
Description: DESS Pre-Proposal Site Visit Presentation

Amendment 3

Type:
Mod/Amendment
Posted Date:
June 21, 2012
Description: RFP Amendment 0003

The purpose of this RFP Amendment is to:

A. Incorporate changes made to the RFP as a result of vendor questions and answers.
B. Incorporate changes made to RFP Attachments 1, 2, 3, 4, 5, 6, 7 (deleted), 10, 14a, 14c (added), 15, 24, and 26 as a result of vendor questions and answers.

See the Summary of Changes and the RFP Question & Answer document for the specific location of changes.

Attachment 1 - CIO Operations Task Order (21 Jun 12)

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Attachment 1 - CIO Operations Task Order (21 Jun 12)
Posted Date:
June 21, 2012
Description: Attachment 1 - CIO Operations Task Order (21 Jun 12)

Attachment 10 - Past Performance Volume Template (21 Jun 12)

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Attachment 10 - Past Performance Volume Template (21 Jun 12)
Posted Date:
June 21, 2012
Description: Attachment 10 - Past Performance Volume Template (21 Jun 12)

Attachment 14 - Cost/Price Proposal Templates (21 Jun 12)

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Attachment 14 - Cost/Price Proposal Templates (21 Jun 12)
Posted Date:
June 21, 2012
Description: Attachment 14a - Summary Cost/Price Template
Description: Attachment 14c - Cost/Price Worksheet

Attachment 15 - Labor Category Descriptions (21 Jun 12)

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Attachment 15 - Labor Category Descriptions (21 Jun 12)
Posted Date:
June 21, 2012
Description: Attachment 15 - Labor Category Descriptions (21 Jun 12)

Attachment 2 - Information Assurance Sample Task Order (21 Jun 12)

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Attachment 2 - Information Assurance Sample Task Order (21 Jun 12)
Posted Date:
June 21, 2012
Description: Attachment 2 - Information Assurance Sample Task Order (21 Jun 12)

Attachment 3 - Knowledge Management Sample Task Order (21 Jun 12)

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Attachment 3 - Knowledge Management Sample Task Order (21 Jun 12)
Posted Date:
June 21, 2012
Description: Attachment 3 - Knowledge Management Sample Task Order (21 Jun 12)

Attachment 4 - Application Management Sample Task Order (21 Jun 12)

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Attachment 4 - Application Management Sample Task Order (21 Jun 12)
Posted Date:
June 21, 2012
Description: Attachment 4 - Application Management Sample Task Order (21 Jun 12)

Attachment 5 - IT Service Management Sample Task Order (21 Jun 12)

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Attachment 5 - IT Service Management Sample Task Order (21 Jun 12)
Posted Date:
June 21, 2012
Description: Attachment 5 - IT Service Management Sample Task Order (21 Jun 12)

Attachment 6 - Enterprise Architecture Sample Task Order (21 Jun 12)

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Attachment 6 - Enterprise Architecture Sample Task Order (21 Jun 12)
Posted Date:
June 21, 2012
Description: Attachment 6 - Enterprise Architecture Sample Task Order (21 Jun 12)

Attachment 24 - ITOC Responsibility Matrix

Sensitive/Secure Package:
Yes
Label:
Attachment 24 - ITOC Responsibility Matrix
Posted Date:
June 21, 2012
Login Required

Final RFP Questions & Answers (21 Jun 12)

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Final RFP Questions & Answers (21 Jun 12)
Posted Date:
June 21, 2012
Description: Final RFP Questions & Answers (21 Jun 12). This document is posted to correct formatting issues on Page 16 of the original Final RFP Q & A document. The formatting of the original Q&A document, also posted on 21 Jun 12, made questions T-090 through T-094 illegible.

Amendment 4

Type:
Mod/Amendment
Posted Date:
June 25, 2012
Description: RFP Amendment 0004

The purpose of this RFP amendment is to:
A. Extend the proposal due date from 9 July 2012 to 23 July 2012 at 11:59AM EDT.
B. Incorporate a revised Attachment 4 - Sample Task Order 0004 - Application Support Task Order.
C. Revise L.5.2 to remove the word "resumes" as resumes are not required. No additional revisions have been made to Section L as a result of this amendment.
Description: Attachment 4 - Sample Task Order 0004 - Application Support Task Order (25 Jun 12)

RFP Amendment 0003 - Questions & Answers

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
RFP Amendment 0003 - Questions & Answers
Posted Date:
June 27, 2012
Description: RFP Amendment 0003 - Questions and Answers (27 Jun 12)

The purpose of this Q&A document is to address vendor questions received in response to RFP Amendment 0003.

Amendment 5

Type:
Mod/Amendment
Posted Date:
June 27, 2012
Description: RFP Amendment 0005

The purpose of this amendment is to:
A. Incorporate revisions to Section L.5.1 and L.5.3.1 based upon the Government's responses to vendor questions received on RFP Amendment 0003. See the Q&A document posted to FedBizOpps on 27 Jun 12 for the specific nature and location of changes.
B. Incorporate a revised Attachment 14a to add a row for Task 7 of Sample Task Order 0006.
C. Incorporate a revised Attachment 4 - Application Management Sample Task Order to correct the date on the cover page, insert the estimated FTE count and correct task area references in the Appendix A - Deliverables Table.
Description: Attachment 14a - Cost/Price Summary Sheet
Description: Attachment 4 - Sample Task Order 0004 - Application Support Task Order (27 Jun 12)

RFP Amendment 0005 - Questions and Answers (11 Jul 12)

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
RFP Amendment 0005 - Questions and Answers (11 Jul 12)
Posted Date:
July 11, 2012
Description: The purpose of this Q&A document is to address vendor questions received in response to RFP Amendment 0005.

Amendment 6

Type:
Mod/Amendment
Posted Date:
July 11, 2012
Description: RFP Amendment 0006

The purpose of this RFP amendment is to:

A. Extend the submission hours for hand-delivered proposals in Section L.5.3.10 from 10:30AM EDT - 11:59AM EDT to 10:30AM EDT - 12:59PM EDT on 23 July 2012.
B. Revise the language in Section L.6.5.2.3 to require offerors to provide an affirmation statement that no OCI exists; or, if applicable, submit an OCI plan that identifies any potential or actual OCI in the present or future.
C. Revise the language in Section M.2.2 to clarify that "...all non-cost factors other than cost or price, when combined, are significantly more important than cost/price".
D. Notify offerors that the Government's responses to vendor questions received on RFP Amendment 0005 have been posted to FedBizOpps on 11 Jul 12.

Amendment 7

Type:
Mod/Amendment
Posted Date:
July 17, 2012
Description: The purpose of this RFP amendment is to:

A. Incorporate language in RFP Section L.6.4.2.6 to require Offeror's submit a sanitized cost proposal.
B. Incorporate a revised Attachment 6 - Enterprise Architecture Sample Task Order 0006 to include PWS language in Section 6.1 relating to Task Order Management, consistent with Appendix A - List of Deliverables / Deliverables Table.
C. Incorporate a revised Attachment 14a to add a row for Task Order Management for Sample Task Order 0006.
D. Notify offerors that the Government's responses to vendor questions received on RFP Amendment 0006 have been posted on FedBizOpps on 17 Jul 12.
Description: Attachment 6 - Enterprise Architecture Sample Task Order (17 Jul 12)
Description: Attachment 14a - Cost/Price Summary Sheet (17 Jul 12)

RFP Amendment 0006 - Questions and Answers (17 Jul 12)

Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
RFP Amendment 0006 - Questions and Answers (17 Jul 12)
Posted Date:
July 17, 2012
Description: The purpose of this Q&A document is to address vendor questions received in response to RFP Amendment 0006.

Amendment 8

Type:
Mod/Amendment
Posted Date:
July 18, 2012
Description: The purpose of this RFP amendment is to:

A. Extend the proposal due date from 23 July 2012 at 12:59PM EDT to 26 July 2012 at 12:59PM EDT.
B. Revise Section L.6.4.2.6 to read, "Sanitized Cost Proposal. Offeror shall provide a Cost Proposal identical in all respects to L.6.4.2 through L.6.4.2.5 EXCEPT that it shall be sanitized so that no cost data or price data is included. The Government is requesting 1 hard copy and 1 CD ROM of the Sanitized Cost Proposal."
C. All other terms and conditions remain in full force and effect.
:
P.O. BOX 549
FORT MEADE, Maryland 20755-0549
United States
:
See RFP for Place of Performance.

United States
:
Christopher A. Gray,
Contract Specialist
Phone: 301.225.4083
:
Edward Shannon Frank,
Contracting Officer
Phone: 301.225.4121